NTC Exchange email settings on school or council owned mobile devices

Email settings for NTC Email (.gov.uk) on school or council-owned mobile devices. 1. Connections only work from council connected wifi networks with the correct proxy (10.100.12.140:8000) or from EE mobile networks. 2. Add a new account, type: Exchange 3. Use the following settings: Server: mail.northtyneside.gov.uk domain: northtyneside.gov.uk username for schools: 'SIMS\abcd1234' for corporate users 'abcd1234' Device should then show ticks to confirm connection and account is setup. Troubleshooting: suggest setting connection up initially over Wifi in school, then switch to EE.
Published on: 2015-12-22
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